Quantum Edge FAQ

📥 1. Download QE .ex4 from your member dashboard
📁 2. In MT4: File → Open Data Folder → MQL4 → Experts
📂 3. Paste the .ex4 file into the Experts folder
🔄 4. Restart MT4 completely
📊 5. Drag QE from Navigator onto any chart
✅ 6. Enable AutoTrading (top-right button turns green)

Need visual help? Check our installation video tutorial (coming soon).

This is an MT4 security setting:

1. Right-click your chart → Expert Advisors → Properties
2. Check ✅ "Allow DLL imports"
3. Click OK and restart MT4

If still blocked, email Support@quantumedge.us

⚠️ CRITICAL SETUP STEP - Required for QE to work:

1. In MT4: Tools → Options → Expert Advisors
2. Check ✅ "Allow WebRequest for listed URL"
3. In the box below, add: quantumedge.us
4. Click "OK"
5. Restart MT4

See screenshot: Check the installation guide on the main page for visual reference.

Still having issues? Email Support@quantumedge.us with a screenshot of your Expert Advisors settings.

Some brokers restrict DLL usage:

1. Email Support@quantumedge.us - we'll try to help resolve
2. Do NOT pay subscription while issues persist
3. We'll work with you on solutions

Run on as many pairs as you want! More charts = more learning. Suggested:

• EURUSD, Gold, NASDAQ, Bitcoin, Oil, GBPUSD
• Add as many as your computer can handle
• Each market teaches different lessons

H1 and H4 both work well.

Try both to see which matches your learning style.
Some markets work better on H1, some on H4.

Common fixes:

1. Restart MT4 - After installing .ex4
2. Check Experts folder - .ex4 file must be in MQL4/Experts
3. Enable AutoTrading - Top-right button must be GREEN

Email Support@quantumedge.us if still stuck.

Look for:

• ✅ Panel in top-left corner with status
• ✅ Smiley face ☺ indicator on chart
• ✅ Experts tab: "QE initialized successfully"
• ✅ AutoTrading button: Solid GREEN

Quantum Edge uses a strict 4-priority system. If each condition has a 60% chance of being met, the probability of all four aligning is only 13%. This is by design—we wait for high-probability setups rather than forcing trades in poor conditions.

Normal trading frequency: 3-8 trades per week. Some days will have 0 trades, others might have 2-3. This is completely normal and expected.

Realistic expectations: 50-60% win rate with 3-8 trades per week.

Win rate alone doesn't determine profitability—it's the combination of win rate and risk-reward ratio that matters.

We recommend evaluating over 3-6 months minimum.

First month expectations:

• Purpose: Learning, not earning
• Trade count: 12-30 trades
• Net result: ±2-4% (completely normal)

Check:

1. Experts tab - Loading/error messages
2. Journal tab - Order execution logs
3. QE Panel on chart - Real-time status

QE is selective. Common reasons:

• No quality setups available
• News event protection active
• Weekend protection active
• Market conditions not meeting criteria

Normal: Some days = 0 trades, other days = 3+ trades.

Losing trades are NORMAL and expected.
Trading involves risk - losses happen.
QE uses stop losses to limit losses.

Panel updates after trade is placed:

1. Trade opens → Panel resets to "Waiting"
2. QE filters for next setup
3. When conditions met → Shows "READY" again

This is normal behavior.

YES - but not recommended for beginners.

Default: 1% risk per trade (safe for demo learning)
Adjust via: RiskPercentPerTrade setting

QE pauses during major news:

• NFP, CPI, FOMC meetings
• Major central bank announcements

Panel shows: "Trading: PAUSED" during news.
Resumes automatically after news passes.

No - QE manages weekends automatically:

• Friday evening: Reduces position sizes
• Weekend: No trading (markets closed)
• Monday: Resumes normal operation

Leave it running - QE knows market hours.

Trailing stop behavior:

1. Trade reaches profit target
2. QE activates trailing stop
3. Price retraces → Hits trailing stop
4. Closes at breakeven or small profit

This protects profits.

ABSOLUTELY NOT.

QE uses:

• Fixed percentage risk
• Stop losses on EVERY trade
• No averaging down
• Safe trading principles

Different learning experiences are normal:

• Different market conditions
• Different number of charts
• Different brokers
• Different personal learning

Focus on YOUR learning journey.

QE uses a strict 4-priority system. If each condition has a 60% chance of being met, the probability of all four aligning is only 13%. This means:

• Some days: 0 trades (waiting for conditions)
• Other days: 2-3 trades (when conditions align)
• Weekly average: 3-8 trades

This selectivity is what protects your capital during unfavorable market conditions.

MT4 glitch:

1. Restart MT4
2. Check internet connection
3. Wait 5 minutes

If persistent, email Support@quantumedge.us

YES - ENCOURAGED! More pairs = more learning.

Add as many as you like:

• Forex pairs
• Indices
• Commodities
• Cryptocurrencies

No limits - learn from every market.

$30 per month - billed monthly.

How it works:

1. Month 1: Use QE completely free (30-day trial)
2. Month 2: If it worked for you → Pay $30 for that month
3. Each month after: Pay $30 at start of month for that month's usage
4. Don't want to continue? Simply don't pay next month

Payment via: Stripe (secure credit/debit card)

No: Contracts, cancellation fees, or hidden charges

No refunds: You pay for what you already used

→ Pay for this month via Stripe

Simply:

1. Remove QE from your charts
2. Don't renew your subscription

No emails needed.

NO refunds.

You pay for the past 30 days.
If QE didn't work for you - don't pay next month.

NO.

QE is a DEMO learning tool.
We don't support live account usage.
You are 100% responsible for your trading.

License transfers:

1. Email admin@quantumedge.us with old/new account numbers
2. We deactivate old, activate new (24-48 hours)