Privacy Policy - Quantum Edge
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Privacy Policy
How we collect, use, and protect your personal information

<div class="container">
    <div class="legal-content">
        <p class="last-updated"><strong>Last Updated:</strong> December 11, 2025</p>
        
        <div class="notice-box">
            <h3> Your Privacy Matters</h3>
            <p>This Privacy Policy explains how Quantum Edge ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our website (QuantumEdge.US) and the Quantum Edge Expert Advisor software. We are committed to protecting your privacy and handling your data transparently and securely.</p>
        </div>
        
        <h2>1. Information We Collect</h2>
        <p>We collect information to provide and improve our services. The types of information we collect include:</p>
        
        <h3>1.1 Information You Provide Directly:</h3>
        <ul>
            <li><strong>Account Information:</strong> When you create an account, subscribe, or make a purchase, we collect your name, email address, and payment information (processed securely by our payment processor).</li>
            <li><strong>Communication Data:</strong> When you contact us for support, we collect your email address and any information you choose to provide in your message.</li>
            <li><strong>Feedback:</strong> Any feedback, reviews, or survey responses you voluntarily submit.</li>
        </ul>
        
        <h3>1.2 Information Collected Automatically:</h3>
        <ul>
            <li><strong>Website Usage Data:</strong> When you visit our website, we automatically collect certain information such as your IP address, browser type, device information, pages visited, and time spent on pages.</li>
            <li><strong>Software Analytics:</strong> The Quantum Edge Expert Advisor may collect anonymized, non-personal usage statistics to help us improve performance and fix bugs. This data does not include your trading data, account balances, or personally identifiable information.</li>
        </ul>
        
        <h3>1.3 Information from Third Parties:</h3>
        <ul>
            <li><strong>Payment Processors:</strong> We receive transaction confirmation and limited account information from Stripe (our payment processor) to manage your subscription.</li>
            <li><strong>Analytics Services:</strong> We use Google Analytics to understand website traffic and usage patterns.</li>
        </ul>
        
        <h2>2. How We Use Your Information</h2>
        <p>We use the information we collect for the following purposes:</p>
        <table>
            <tr>
                <th>Purpose</th>
                <th>Legal Basis</th>
            </tr>
            <tr>
                <td>To provide and maintain the Quantum Edge service</td>
                <td>Contractual necessity</td>
            </tr>
            <tr>
                <td>To process payments and manage subscriptions</td>
                <td>Contractual necessity</td>
            </tr>
            <tr>
                <td>To send important service updates and notifications</td>
                <td>Legitimate interest</td>
            </tr>
            <tr>
                <td>To respond to customer support requests</td>
                <td>Legitimate interest</td>
            </tr>
            <tr>
                <td>To improve our software and website</td>
                <td>Legitimate interest</td>
            </tr>
            <tr>
                <td>To comply with legal obligations</td>
                <td>Legal compliance</td>
            </tr>
        </table>
        
        <h2>3. Data Sharing and Disclosure</h2>
        <p>We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:</p>
        <ul>
            <li><strong>Service Providers:</strong> With trusted third-party providers who assist us in operating our business, such as payment processors (Stripe), email service providers (Mailchimp), and analytics providers (Google Analytics). These providers are contractually obligated to protect your data.</li>
            <li><strong>Legal Requirements:</strong> When required by law, regulation, or legal process, or to protect the rights, property, or safety of Quantum Edge, our users, or others.</li>
            <li><strong>Business Transfers:</strong> In connection with a merger, acquisition, or sale of all or a portion of our assets.</li>
        </ul>
        
        <h2>4. Data Security</h2>
        <p>We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:</p>
        <ul>
            <li>Encryption of sensitive data in transit and at rest</li>
            <li>Secure payment processing through Stripe (we do not store credit card numbers)</li>
            <li>Regular security assessments and monitoring</li>
            <li>Access controls and authentication procedures</li>
        </ul>
        <p>However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.</p>
        
        <h2>5. International Data Transfers</h2>
        <p>Quantum Edge is operated from the United States. If you are located outside the U.S., please note that your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.</p>
        
        <h2>6. Your Rights and Choices</h2>
        <p>Depending on your location, you may have certain rights regarding your personal information:</p>
        <ul>
            <li><strong>Access:</strong> You can request access to the personal information we hold about you.</li>
            <li><strong>Correction:</strong> You can request correction of inaccurate or incomplete information.</li>
            <li><strong>Deletion:</strong> You can request deletion of your personal information, subject to certain exceptions.</li>
            <li><strong>Objection:</strong> You can object to certain processing activities.</li>
            <li><strong>Withdraw Consent:</strong> Where we rely on consent, you can withdraw it at any time.</li>
            <li><strong>Data Portability:</strong> You can request a copy of your data in a structured, machine-readable format.</li>
        </ul>
        <p>To exercise these rights, please contact us at support@quantumedge.us.</p>
        
        <h2>7. Cookies and Tracking Technologies</h2>
        <p>We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:</p>
        <ul>
            <li><strong>Essential Cookies:</strong> Necessary for the website to function properly.</li>
            <li><strong>Analytics Cookies:</strong> To understand how visitors use our website.</li>
            <li><strong>Preference Cookies:</strong> To remember your settings and preferences.</li>
        </ul>
        <p>You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.</p>
        
        <h2>8. Children's Privacy</h2>
        <p>Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.</p>
        
        <h2>9. Data Retention</h2>
        <p>We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods are:</p>
        <ul>
            <li>Account data: Retained while your account is active and for 3 years after cancellation</li>
            <li>Transaction records: 7 years for tax and accounting purposes</li>
            <li>Communication data: 2 years from last contact</li>
            <li>Analytics data: 26 months</li>
        </ul>
        
        <h2>10. Third-Party Links</h2>
        <p>Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.</p>
        
        <h2>11. Changes to This Privacy Policy</h2>
        <p>We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.</p>
        
        <div class="contact-info">
            <h2>12. Contact Us</h2>
            <p>If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:</p>
            <p><strong>Email:</strong> support@quantumedge.us</p>
            <p>We will respond to all legitimate inquiries within 10 business days.</p>
        </div>
    </div>
    
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        <p>&copy; 2025 Quantum Edge. All rights reserved.</p>
        <p class="footer-disclaimer">This Privacy Policy is effective as of December 11, 2025. By using our services, you acknowledge you have read and understood this policy.</p>
    </div>
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